Terms and Conditions
About the course
Auckland Hypnobirthing courses provide educational preparation and practical tools for birth. They do not replace antenatal education, individual medical advice or care from your midwife, doctor or maternity team.
Please discuss any health or pregnancy-related concerns with your care provider. Every pregnancy and birth is different, and the course does not guarantee a particular birth experience or outcome.
In-person cancellations
If you cancel your in-person booking, payments are non-refundable except if your baby is born before your scheduled class, as outlined below, or where a refund is required under New Zealand consumer law.
If your baby is born before your scheduled class, you can receive a 50% refund of your course fee. Please contact me as soon as reasonably possible.
Changing your class date
If you need to change your class date, please contact me at least seven days before your booked class. You can transfer to another available class, subject to space.
If you have less than seven days’ notice, please get in touch to discuss what may be possible.
If the class is cancelled or changed
Your class will take place in person at Birthcare Parnell unless a different arrangement has been agreed with you.
If I need to cancel your class, change its date or move it online via Zoom, I’ll contact you as soon as possible. You can accept the alternative offered, transfer to another available in-person class or receive a full refund if the alternatives do not suit you.
Online course cancellations
If you change your mind, you can request a full refund within 48 hours of purchase, provided you have not accessed any course materials.
After 48 hours, or once you have accessed the materials, change-of-mind refunds are not available.
Your consumer rights
Nothing in these terms excludes or limits any rights or remedies you have under the Consumer Guarantees Act 1993, the Fair Trading Act 1986 or other applicable New Zealand consumer law.
Questions or booking changes
Please email or call Claire directly to request a cancellation, discuss a date change or ask a question about your booking.